Regulatory alignment
We work within the framework set by NAFDAC and the Pharmacy Council of Nigeria, and we deal only in products that carry valid registration.
Quality and compliance
A medicine is only as good as the chain that carried it
Potency is lost in bad storage. Counterfeits enter through loose sourcing. Recalls fail where records are thin. Our quality system exists to close all three gaps.
Our standards
The framework we hold ourselves to
These principles govern how we buy, make, store and move every product, and they apply equally to a single retail pack and a hospital pallet.
Good manufacturing practice
Production runs to written procedures, with defined control points, trained operators and batch records that stand up to inspection.
Good distribution practice
Receipt, storage, picking and delivery follow documented steps so that a product leaves us in the same condition it arrived in.
Cold chain integrity
Temperature-sensitive products are stored and moved in monitored conditions, with excursions logged and investigated rather than ignored.
Supplier verification
Counterfeit and diverted stock is kept out by buying only from qualified manufacturers and licensed distributors, and by checking every consignment.
Traceability and recall readiness
Batch numbers are captured from goods-in to dispatch, so any product can be traced in both directions and withdrawn quickly if it ever needs to be.
Chain of custody
What happens to a consignment after it reaches us
Six checkpoints between a supplier delivery and your shelf. None of them are optional, and each one leaves a record behind.
- Step 01
Goods in
Every consignment is checked against its purchase order and its paperwork. Batch numbers, expiry dates, registration details and packaging condition are recorded before anything is accepted.
- Step 02
Quarantine
New stock is held separately from released stock. Nothing moves to the picking face until the checks are complete and signed off.
- Step 03
Controlled storage
Released stock goes into the storage zone that matches its requirements, with temperature and humidity monitored and cold chain products kept in dedicated equipment.
- Step 04
Picking and rotation
Orders are picked on a first expired, first out basis, so the shortest-dated stock leaves first and slow-moving lines do not quietly age out on the shelf.
- Step 05
Dispatch
Consignments are sealed, documented and matched to the delivery note. Temperature-sensitive orders travel in packaging designed to hold condition for the full journey.
- Step 06
Traceability and recall
Batch numbers are captured from goods-in through to the customer who received them, so any product can be traced in both directions and withdrawn quickly if it ever needs to be.
Our position on counterfeit and diverted medicines
Falsified medicines are not a pricing problem, they are a patient safety problem. We buy only from manufacturers and distributors we have qualified, we decline stock whose paperwork does not reconcile no matter how attractive the price, and we keep the records that let a regulator follow any batch back to its source.
If you receive a product from us that you have any doubt about, stop using it and contact us immediately. We will trace the batch and act on it the same day.
Ask us about a batch, a standard or a supply audit
Pharmacy departments, regulators and trade customers are welcome to ask how a specific product was sourced, stored and delivered. We keep the records precisely so we can answer.
Direct lines
+234-90-997-00007info@mkindpharmaa.comUrgent hospital and clinic requirements are handled ahead of the standard queue. Call rather than email if the order cannot wait.
